Apideck uses its Affiliates and a range of third-party Sub-processors to assist it in providing the Services.

Last updated: July 12, 2021

Apideck uses its Affiliates and a range of third-party Sub-processors to assist it in providing the Services (as described in the Agreement). These Sub-processors set out below provide cloud hosting and storage services; content delivery and review services; assist in providing customer support; as well as incident tracking, response, diagnosis, and resolution services.

Third-Party Subprocessors


We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:

Entity nameLocationPurpose
Amazon Web Services, Inc.Amazon Web Services, Inc.EUInfrastructure

Customer Content

We work with various subprocessors that monitor, maintain and otherwise support the Application Services. In order to provide this functionality these subprocessors may, but not necessarily will have access to Customer Content:

Entity nameLocationPurpose
Auth0, Inc.Auth0, Inc.EUIdentity
Graphcool, Inc.Graphcool, Inc.EUDatabase and API
SendGrid, Inc.SendGrid, Inc.USATransactional marketing
Github, Inc.Github, Inc.USAIssue tracking
Launch Labs, Inc. (Zenhub)Launch Labs, Inc. (Zenhub)USAIssue tracking
Intercom, Inc.Intercom, Inc.USACustomer support
Bugsnag, Inc.Bugsnag, Inc.USABug reporting
Papertrail, Inc.Papertrail, Inc.USALog management
Pendo, Inc.Pendo, Inc.USALog management

Incidental Account Administration and Support

We use the following subprocessors who provide incidental support services and account administration for our customers. Use of these subprocessors is on a limited basis

Entity nameLocationPurpose
Slack, Inc.Slack, Inc.USACustomer support
Intercom, Inc.Intercom, Inc.USACustomer support
GoogleGoogleUSAEmail and Cloud Storage of Documents

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