Last updated: July 12, 2021
Apideck uses its Affiliates and a range of third-party Sub-processors to assist it in providing the Services (as described in the Agreement). These Sub-processors set out below provide cloud hosting and storage services; content delivery and review services; assist in providing customer support; as well as incident tracking, response, diagnosis, and resolution services.
Third-Party Subprocessors
Infrastructure
We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:
| Entity name | Location | Purpose | |
|---|---|---|---|
 | Amazon Web Services, Inc. | EU | Infrastructure |
Customer Content
We work with various subprocessors that monitor, maintain and otherwise support the Application Services. In order to provide this functionality these subprocessors may, but not necessarily will have access to Customer Content:
| Entity name | Location | Purpose | |
|---|---|---|---|
 | Auth0, Inc. | EU | Identity |
| Graphcool, Inc. | EU | Database and API | |
 | SendGrid, Inc. | USA | Transactional marketing |
 | Github, Inc. | USA | Issue tracking |
| Launch Labs, Inc. (Zenhub) | USA | Issue tracking | |
| Intercom, Inc. | USA | Customer support | |
 | Bugsnag, Inc. | USA | Bug reporting |
 | Papertrail, Inc. | USA | Log management |
| Pendo, Inc. | USA | Log management |
Incidental Account Administration and Support
We use the following subprocessors who provide incidental support services and account administration for our customers. Use of these subprocessors is on a limited basis
| Entity name | Location | Purpose | |
|---|---|---|---|
| Slack, Inc. | USA | Customer support | |
| Intercom, Inc. | USA | Customer support | |
 | USA | Email and Cloud Storage of Documents |